Watch Guru Shipping Policy

At Watch Guru, we are committed to providing a seamless shopping experience, including fast and reliable shipping. Please review our shipping policy below for important details.

Shipping Locations

  • We currently ship only within India.
  • International shipping is not available at this time.
  • For remote or hard-to-reach locations, additional delivery time may be required. Our customer support team will inform you in such cases.

Shipping Methods & Timeframe

  • We offer standard shipping on all orders.
  • Orders are typically delivered within 4-5 business days, depending on your location.
  • Processing time: Orders are processed within 1-2 business days after placement.
  • For high-value items, we use premium courier services to ensure added security and safe delivery.
  • During peak seasons, holidays, or unforeseen circumstances, delivery times may vary slightly.

Order Tracking

  • Once your order is shipped, you will receive a shipping confirmation email with a tracking number.
  • You can track your order using the link provided in the email or by logging into your Watch Guru account.
  • In case of any tracking issues, please contact our support team for prompt assistance.

Delivery Guidelines

  • We partner with trusted logistics providers to ensure safe and timely delivery.
  • Please ensure that someone is available at the provided shipping address to receive the order.
  • For added security, orders above a certain value may require signature confirmation upon delivery.
  • If any delivery issues arise, we will work with our logistics partners to resolve them as quickly as possible.

Shipping Fees

  • We offer free standard shipping on all orders across India.
  • Expedited shipping options may be available at an additional cost. Please contact our customer support team for more details.
  • For orders to remote areas or locations with limited courier services, additional fees may apply. Our team will notify you if this is the case.

Failed Deliveries & Reshipment

  • If a delivery attempt fails due to incorrect address details, unavailability of the recipient, or other issues, our team will attempt to contact you for further instructions.
  • Additional delivery charges may apply for reshipment in such cases.
  • If no response is received after multiple attempts, the order may be returned to us. Refunds will be processed minus applicable shipping charges.

Damaged or Lost Shipments

  • In the rare event that your package is lost or arrives damaged, please notify our customer support team immediately.
  • For damaged shipments, we may request photos of the package and its contents to facilitate the investigation.
  • If your package is confirmed lost or damaged in transit, we will either send a replacement or process a full refund.

Returns & Exchanges

If your product arrives damaged or defective, you may return or exchange it within 7 days of delivery. For full details, please review our Return & Refund Policy.

For any additional questions, feel free to contact our customer support team. Our dedicated team is here to assist you at every step of your shopping journey.

Thank you for choosing Watch Guru. We appreciate your trust in us!